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Every week Gary drops a brief on what's working in ecommerce retention, customer data, and brand growth. No fluff, no sponsorships.

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Operators comparing post-purchase flows. Agency reps sharing what's landing at $5M revenue. Founders asking the questions they can't ask on LinkedIn.

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RFM scoring templates, Super Fan audit briefs, Klaviyo segment playbooks: practical tools you can use this week.

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How are you structuring post-purchase flows for repeat buyers?RETENTION

12 replies ยท 3 hours ago

Anyone running Super Fan audits for clients as a standalone service?AGENCY

8 replies ยท yesterday

TikTok vs Instagram for DTC beverage: where are platinum customers spending time?SOCIAL

5 replies ยท 2 days ago

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